Welcome to Zaynika Fashion! These Terms & Conditions govern your use of our website, products, and services. By accessing or using our website or purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by Zaynika Fashion, a proprietor company. The terms “we,” “us,” and “our” refer to Zaynika Fashion. By using this website and/or purchasing from us, you engage in our Service and agree to abide by these Terms & Conditions. These terms apply to all users, including browsers, customers, vendors, and content contributors.

2. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms & Conditions and any additional terms referenced herein. These terms apply to all users of the site, including browsers, vendors, customers, and contributors.

3. Changes to Terms

We may update these Terms & Conditions periodically. Changes will be posted on this page, and it is your responsibility to review these terms regularly. Continued use of the site after changes constitute acceptance of the revised terms.

4. Online & Offline Store Policies

Our online store and offline operations (including pop-ups or events) are managed independently. Prices, sales, promotions, and discounts offered online do not apply to offline purchases and vice versa unless explicitly stated.

5. Product & Service Information

We strive to present accurate product descriptions and pricing. However, we do not warrant that the descriptions or other content are complete, accurate, reliable, or error-free. Product availability is subject to change without notice.

6. Pricing, GST, & Payment

  • Pricing Policy: We strive to maintain consistent pricing across all platforms and channel partners. However, we do not control or guarantee discounts or offers provided by other MBOs, stores, or channel partners.
  • GST: Prices listed include GST. Changes in GST rates will be reflected in pricing.
  • Payment Methods: We accept all major online payment options through secure gateways. Payments must be made using accurate payment information. Credit card details are not stored on our servers.

7. Order Placement & Cancellation

  • Customer Cancellations: Orders cannot be cancelled or modified once placed. Please review your order carefully before finalizing the purchase.
  • Cancellation by Zaynika Fashion: We reserve the right to cancel orders due to fraud suspicion, pricing errors, or inventory issues. A full refund will be processed in such cases.

8. Return, Refund & Exchange Policy

At Zaynika Fashion, we take pride in our craftsmanship. Our flexible return, refund, and exchange policy ensures your satisfaction:

  • Returns & Exchanges:
    • Damaged during Transit: Notify us within 24 hours with proof. We’ll arrange an exchange or issue store credit.
    • Changed Your Mind: Inform us within 24 hours for exchanges or store credit.
    • Wrong Product Received: We will replace or issue store credit after verification.
  • Refunds:
    • Issued as store credit, valid for a lifetime. Reflects within 5-6 business days after we receive the returned product.
    • Refunds will NOT be provided for used/damaged products, items bought during sales/promotions, customized items, incorrect sizing, or minor design variations.
  • Return Shipping Costs: Customers bear return shipping costs unless the product is damaged or incorrect.
  • How to Return/Exchange: Email us at zaynikafashion@gmail.com or WhatsApp at +91 00000 00000 with order details and proof of damage (if applicable).

9. Delivery Schedule

Orders are processed within 2-3 business days. Delivery times vary by location. We aim for prompt delivery but cannot guarantee exact delivery dates.

10. Warranty & Repairs

Jewelry has a 1-year warranty on plating. Repairs after this period are chargeable, starting at ₹500, depending on the repair type.

11. Jewelry Sizing

Review the size guide on each product page before purchasing. Sizing issues are not eligible for returns or exchanges.

12. Intellectual Property

All content on this website, including images, text, logos, and designs, are owned by Zaynika Fashion. Unauthorized use or reproduction is prohibited.

13. Trademarks & Third-Party Content

All trademarks and images are owned by their respective owners. Zaynika Fashion does not claim ownership of third-party trademarks or content. Third-party links are for convenience; we are not responsible for their content.

14. Privacy & Cookie Policy

Your privacy is important to us. By using this site, you consent to the use of cookies. Refer to our Privacy Policy for details on how we handle your personal information.

15. Site Security & Customer Obligations

Do not engage in activities that disrupt our website’s operation or security. Unauthorized access attempts will result in legal action.

16. Limitation of Liability

Zaynika Fashion is not liable for damages resulting from:

  • The use or inability to use our website.
  • Errors or inaccuracies in product information.
  • Delays or failures in delivery due to circumstances beyond our control.

17. Arbitration & Dispute Resolution

Disputes arising from website use or purchases will be resolved through arbitration under Indian law in Gujarat, conducted in English.

18. Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including natural disasters and pandemics.

19. Termination of Use

We reserve the right to terminate access to our website for violations of these terms.

20. Changes to Terms & Conditions

Revisions to these Terms & Conditions will be posted on our website. Continued use of the site after changes constitutes acceptance of the updated terms.

21. External Materials

We are not liable for third-party content or materials used on this website.

22. Eligibility Criteria

To purchase from Zaynika Fashion, you must be at least 18 years old and legally capable of entering into contracts.

23. User Account Security

You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. Notify us immediately of any unauthorized use or security breach.

24. Customer Service

For support, please contact our customer service team via email or WhatsApp. We are here to assist with any issues or inquiries you may have.

25. Returns for Gift Items

If you received a gift and need to return or exchange it, please contact us to discuss your options. The original purchaser will be contacted for refund processing if applicable.

26. Digital Content & Downloads

For any digital content or downloadable products, please refer to specific terms related to usage and distribution, if applicable.

27. Marketing & Promotional Communications

By providing your contact information, you consent to receive marketing communications from us. You can opt-out at any time by following the instructions in the communications.

28. Customer Reviews & Feedback

We welcome your feedback and reviews. All submissions will be moderated, and we reserve the right to use or remove any content at our discretion.

Contact Information

For questions, please contact us at:

Zaynika Fashion
Address need here
Email: www.zaynikafashion.com@gmail.com
WhatsApp: +91 00000 00000

Thank you for choosing Zaynika Fashion for your unique, handcrafted jewelry pieces!